Each license 'seat' can be active on a single machine at any one time. Licenses are 'floating' and are tracked by our internet license server and can be registered/unregistered via the control panel at any time for the purposes of moving between different machines.
You (individual or company) can use the program in a
home, business, academic, or government environment. You may use the program on
the allotted amount of seats assigned to the license.
Each license seat is assigned to a machine hardware ID.
The license key will be assigned to the business name provided at
the time of purchase and will reflect the total number of license seats purchased.
All licenses are non-transferable. A person or a company registered as a license
user is assumed to be the owner of the license. Once issued, the license may not
be transferred to another user / business or re-registered to another username.
Seat allocation and deallocation:
is assigned as required using the control panel registration box.
An internet connection is required
for contacting the license server online, please update firewall preferences as appriopriate to allow the control panel internet access when allocating/deallocating your license key seats.
Seats must be manually
removed when no longer required (also from the control panel) on a machine so that the seat is
returned to a free state.
For single seat licenses, if freeing the seat is forgotten before upgrading
a machine or reinstalling windows and receiving a different Hardware ID, then the old seat/Hardware ID combination
may be revoked using the support page
, however this may be done a maximum of two times or a new license will need to be purchased.
For multi-seat licenses
this process can be done for a maximum of two seats but you must be able to supply the Hardware IDs of either the old
machines or the Hardware IDs of all remaining seats in use, otherwise a new license will need to be purchased.
Refunds are not given for:
- Change of mind. 14 day evaluation period exists to evaluate all fully functional product features to determine if you want to purchase.
- Technical issues with your computer. Such problems are likely not the fault of our software and trial periods exist to determine if there would be such a problem.
- If you are having difficulty for some reason there could be some other factor at work, such as another application interfering.
- Mistaken full price payments where renew options were available. Payment and license creation are absolute. Once distributed they are unrefundable.
Check the forums
and User Guide
Can be found in the EULA accompanying the application / install.