FAQ & Troubleshooting > Thumbnails stop working or disappear

Troubleshooting

Some thumbnails stop working or disappear, particularly after installing another application?

This can happen if an application attempts to install its own thumb-nailer for the file type or somehow breaks the registry linkages.

This solution will rebind the thumbnail handler to MysticThumbs and should get them working again.

1.Select the file format and extension (or just the file format if you have all extensions enabled)

2.Disable it by selecting disable for thumbnail creation mode

3.Press Apply - or depending on the state of Apply refreshes Explorer windows state.

4.Re-enable the file format by selecting enable for thumbnail creation mode

5.Press Apply again

This will rebind MysticThumbs to the file format(s) and extensions selected.