FAQ & Troubleshooting > Thumbnails stop working or disappear
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Troubleshooting
Thumbnails stop working or disappear.
Some thumbnails stop working or disappear, particularly after installing another application?
This can happen if an application attempts to install its own thumb-nailer for the file type or somehow breaks the registry linkages.
This solution will rebind the thumbnail handler to MysticThumbs and should get them working again.
Solution
1.Select the file format and extension (or just the file format if you have all extensions enabled).
2.Disable it by unchecking the enable check box for both thumbnails (left) and small icons (right).
3.Press Apply.
4.Re-enable the file format by checking the enable boxes again.
5.Press Apply.
This will rebind MysticThumbs to the file format(s) and extensions selected.
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