FAQ & Troubleshooting > Control panel off screen

FAQ

Control panel opens but is off screen or not visible

Applies to some versions before v4.6.2.

You will know that the window is off screen if you see the task application icon in the task bar but you can not see the window.

The control panel usually opens at the last open position and contains logic to prevent it from opening off the screen(s), however in some unusual situations this used to occur.

Follow these steps to fix:

•Close the control panel if it is open by right clicking on it's task bar icon and choosing Close Window.

•If your license supports v4.6.2 or later, update to the latest version that your license supports.

•Download and run this registry script ResetControlPanelWindow.bat to reset the control panel window position. (this will require administrator privileges to execute.)

•Reopen the control panel. It should open centered on the primary monitor.